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American Airlines AAdvantage program on Broadway Program Terms and Conditions

The American Airlines AAdvantage® program on Broadway website (“Broadway site”) has been developed and is managed by Audience Rewards, LLC in order to provide a benefit to AAdvantage customers. American Airlines and Audience Rewards reserve the right to amend, suspend or terminate access to the Broadway site at any time at their sole discretion.

Registration Requirements

In order to purchase theatre tickets and earn miles for theatre tickets on the Broadway site, AAdvantage customers must be a member in good standing in the AAdvantage program and must register their AAdvantage account number with a free Audience Rewards account. In order to register an AAdvantage account and use the Broadway site, AAdvantage members will be prompted to register by providing their name, email address, and AAdvantage number. All personal information provided by the member will only be used to enable Audience Rewards to confirm with American Airlines the number of miles earned for ticket purchases. Any information provided during the registration process on the Broadway site will not replace or update any information in the member's AAdvantage account profile. At the time of registration, AAdvantage members can also opt in to receive communications that highlight special earning and redeeming offers about theatre and live entertainment. AAdvantage members can also change their opt-in and opt out status at any time by logging in to their Audience Rewards account and changing their personal preferences.

Earning miles on Broadway and For Live Entertainment

All tickets purchased by AAdvantage members are on a first-come first-serve basis and are subject to limited availability. AAdvantage members, when registering on the Broadway site, will be prompted to select earn miles in the AAdvantage program automatically for all of their future ticket purchases to participating shows. Mileage earning opportunities apply to specific shows, performance dates, and seat types and will be indicated on the Broadway site or through email communications to members. A maximum of 16 tickets, per show per venue per calendar year are eligible for mileage earning. At a minimum, AAdvantage members will earn the following miles for ticket purchases to the participating shows:

-100 miles for each ticket purchased to a participating Broadway show
-50 miles for each ticket purchased to a participating Off-Broadway Show
-50 miles for each ticket purchased to a participating Touring show.

When purchasing tickets on the Broadway site or through a participating show's authorized ticketing system, AAdvantage members must enter their Audience Rewards number (that has an AAdvantage account number registered to it) when prompted during the purchase process. This allows for the proper tracking and awarding of points to member accounts. Mileage retro claims tickets purchased that did not have an Audience Rewards number entered during the ticket process will not be awarded.

Please allow 6-8 weeks for all miles earned for theatre ticketing purchases to be posted to your AAdvantage account following the date of the performance.

Seating Locations

Certain tickets and special offers are booked using different ticketing systems or against special inventory allotments and once the purchase is made seats are assigned within 24 hours if purchased during regular business hours. For these tickets, unless otherwise stated, customers will be assigned the best available seats in the orchestra or front mezzanine seating sections.

General Program Terms and Conditions

Awards available through the Broadway site may not be combined with or applied to other certificates, promotions or special offers, or special rate programs. No guarantees, warranties or representations of any kind, expressed or implied are made by American Airlines, or any affiliate or contractor of American Airlines with respect to the goods or services offered through the Broadway site; and neither American Airlines, nor any other affiliate or contractor of American Airlines shall be liable for any loss, expense, accident, injury or inconvenience that may arise in connection with the use of any Awards; or as a result of any defect in or failure of such Awards. American Airlines, its affiliates and contractors specifically disclaim any defect, in or failure of, such Awards and specifically disclaim any implied warranties of merchantability or fitness for a particular purpose. The Broadway site and any offers or benefits therein are not available where prohibited by law. All federal, state, and local laws apply. Neither American Airlines nor any affiliate or contractor of American Airlines assumes any responsibility for any verbal or written representations made in conjunction with this program by participating merchants, suppliers, partners, any distributor and /or their agent(s), other than those included herein.

At any time, and without prior notice, American Airlines, and/or Audience Rewards, may change or terminate the Broadway site, change or terminate participating merchants, withdraw, limit, modify or cancel any Award or promotional offer, or change the number of miles earned per ticket.

Tickets purchased on this site may not be resold or bartered in anyway. Neither American Airlines, its affiliates and contractors, nor any participating merchant is responsible for replacing lost, stolen, or mutilated tickets. There are no refunds, exchanges, replacements or conversions for Broadway tickets or miles earned for Broadway tickets. All tickets, unless otherwise stated, will be fulfilled through Will Call at the show's box office window.

For United States federal, state, and local income tax purposes, any tax liability or obligation arising out of or attributable to the accrual or redemption of miles or the receipt of an Award shall be the sole responsibility of the AAdvantage member.

AAdvantage program and PointsPlay Promotion Terms and Conditions:

PointsPlay Theatre Trivia for AAdvantage members is a special bonus promotion offered to active members of the AAdvantage program who have registered their AAdvantage account numbers with Audience Rewards and are in good standing with both programs. The promotion enables members to earn varying amounts of AAdvantage miles and ShowPoints for answering specific theatre and performing arts related trivia questions correctly. No purchase is required to participate in the promotion. PointsPlay Theatre Trivia bonuses cannot be combined or transferred between different accounts and Audience Rewards may set an annual maximum of AAdvantage miles or ShowPoints that can be answered per day, month or per year at its sole discretion. Unless otherwise stated, members may only attempt to answer each trivia question once. Please allow 4 - 6 weeks for your account balance to be updated. An individual may only earn AAdvantage miles and ShowPoints for one account in each respective program. Audience Rewards reserves the right to suspend, terminate, and/or forfeit all ShowPoints and AAdvantage miles earned for PointsPlay trivia by members that it identifies or suspects are operating more than one account, through the use of one or more e-mails, for the purpose of participating in the PointsPlay promotion or to attempt to answer the same PointsPlay Trivia question more than once. Each trivia question may have a limited number of correct responses permitted before expiring and certain questions may only be made available to limited numbers of members or through email, partner sites, or other direct marketing communications. Audience Rewards reserves the right to change, alter, cancel, or modify the PointsPlay Theatre Trivia promotion and earnings at any time without advance notice. All Audience Rewards terms and conditions apply to ShowPoints earned in the PointsPlay trivia promotion.

All American Airlines AAdvantage terms and conditions apply. Visit American Airlines for details. Other restrictions may apply.

All Audience Rewards program rules apply. To review the rules, visit

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